THE:KuCoin P2P Merchant Regulations

DearKuCoinP2PMerchant:

InordertoensuretheKuCoinP2Pplatformrunsproperlyandcreateasafe,stable,andconvenienttradingenvironmentforusers,KuCoinP2PMerchantsarerequiredtoabidebythefollowingrules:

1.MerchantApplication

ToapplytobecomeaKuCoinP2Pmerchant,youmustprovidethecorrespondingapplicationdocumentationandprovideasecuritydeposit.Yourmerchantfeatureswillbeunlockedafterapproval.

ApplicationLink:https://www.kucoin.com/express/merchant

AfterbecomingaKuCoinP2Pmerchant,youareexpectedtorespondtomessagesinatimelymanner,makepaymentsandreleasecoinsinatimelymanner,maintainagoodcustomerserviceattitude,showrespecttoplatformusersandstaff,donotcancelordersforarbitraryreasons,donotmakemaliciousappeals,donotmaliciouslydelayorders,andhelpjointlymaintaintheorderoftheplatform.

KuCoin Labs與區塊鏈企業VAIOT聯合成立了數字資產監管研究所:金色財經報道，KuCoin Labs 與區塊鏈和人工智能服務企業VAIOT聯合成立了數字資產監管研究所 (DARI)，以促進以行業為主導的加密貨幣監管。VAIOT 是歐洲首批受到全面監管的加密貨幣公司之一，自 2020 年 9 月起受到馬耳他嚴格法律審查的監管，并由領先的會計和咨詢公司 Grant Thornton 進行監督。[2023/4/9 13:52:19]

2.ReceiptandPayment

2.1Whenmerchantsmakepaymentstousers,theymustuseanaccountwiththesamedetailsastheirplatformidentityverification.

2.2Whenmerchantsreceivepaymentsfromusers,theymustuseanaccountthathasbeenverifiedbytheplatform.

2.3DuetoKYCrequirements,iftheuserthemerchantismakingpaymenttoattemptstouseanaccountthathasnotpassedidentityverificationtoreceivepayment,theordermaybecanceled.

2.4DuetoKYCrequirements,iftheuserthemerchantisreceivingapaymentfromattemptstouseanaccountthathasnotpassedidentityverificationtomakethepayment,themerchantmayasktheusertocanceltheorder.Ifthemerchanthasalreadyreceivedpaymentfromtheuser,theymayreturnittothesenderaccountthenasktheusertocanceltheorder.

加拿大安大略省證券委員會：PhenoFX、Kucoin等公司未在安大略省注冊:8月3日消息，加拿大安大略省證券委員會（OSC）警告安大略省投資者，該省有多個公司未在安大略省注冊從事證券交易或提供咨詢服務，包括PhenoFX、Freedom Finances、Virtual-FXtrade Limited、Smart Trade Group、CAPFM、GMGroup.pro、Kucoin、Crestswiftrade.com、trustfxcores / TrustfxCores.com、FX-BTC Trade。[2022/8/3 2:55:27]

3.AssetSecurityRegulations

3.1Merchantsarenotallowedtoengageinanytransactionsinvolvingillicitfunds.

3.2Ifthereisausercomplaintthattheirbankcardorotheraccountswerefrozenduetoamerchantpayment,themerchantisrequiredtoactivelyworkwithplatformstafftoprovidereasonableevidentiarymaterials.

3.3Iftheiraccountisfrozen,merchantsshouldcontactofficialcustomerserviceassoonaspossibletoprovideinformationonthefrozenaccountandreasonableevidencethatthefreezewasrelatedtotheplatform.

3.4Ifillegaldigitalassetsorfundsflowintotheplatformduetotheactionsofamerchant,resultinginassetlossesorlegalriskstotheplatformanditsusers,theplatformhastherighttosuspendmerchantfunctionalityandaccountassets.Merchantsarerequiredtoactivelycooperatewiththeresultingjudicialinvestigation.

KuCoin CEO：未接觸LUNA、3AC、Babel，不會停止用戶提款:7月2日消息，KuCoin CEO JohnnyLyu在推特上針對一些市場傳言稱，KuCoin沒有LUNA、3AC、Babel等機構相關敞口，沒有“遭受重大損失”，不會停止用戶提款。此外，他表示KuCoin即將發布2022年上半年審查報告，可從中了解更多KuCoin運營信息。對于故意傳播未經證實信息的造謠者，KuCoin保留采取法律行動的權利。[2022/7/2 1:46:05]

4.MerchantViolations

Inordertostandardizetheoperationoftheplatform,merchantsarerequiredtoactivelycooperatewithplatformstafftorectifythefollowingregulations.Ifthemerchantfailstocooperatewithplatformstaff,theplatformhastherighttotakemeasuressuchasissuingawarning,removingmerchantfunctionality,freezingdeposits,confiscatingdeposits,freezingtheaccount,issuingfines,andblacklistingthemerchant.

1.Violationsoftheaforementionedreceiptandpaymentorassetsecurityregulations.

2.Encouraginguserstoengageinofflineoroff-platformtrades.

KuCoin(庫幣)上線MNST及ALPACA:據KuCoin(庫幣)官方公告，KuCoin宣布上線MoonStarter (MNST)項目及Alpaca Finance (ALPACA)項目，并支持交易對MNST/USDT及ALPACA/USDT。

MNST充值服務將于11日20點開放，并將于11日21點正式開放交易。ALPACA充值服務現已開放，并將于11日18點正式開放交易。

KuCoin(庫幣)旨在發掘優質區塊鏈項目，為來自207個國家的800萬用戶提供現貨、杠桿、合約、Staking 、借貸等一站式服務。[2021/6/10 23:28:18]

3.Lossofuserassetsduetoorderprocessingdelays,orderdisputes,fraud,accountfreezing,andreasonsattributabletothemerchant.

4.UseandfraudulentexploitationofpaymentsmethodssuchasPayPal.

5.Maliciousexploitationofplatformloopholesforprofit.

6.Merchantswhohavebeensuspectedbyauthoritiesofillegalorcriminalactivities.

7.Askinguserstopayadditionalfees,ordishonestuseofredenvelopestocollecthandlingfees.

8.Multipleappealsbyusersduetothemerchantmarkingapaymentaspaidwheninfactnopaymenthasbeenmade.

KuCoin (庫幣)平臺HYDRA持續上漲，24H漲幅31%:KuCoin(庫幣)交易所行情顯示，HYDRA日內持續拉升，最高觸及34.2美元，目前價格為32.6美元，24小時漲幅達31%。近期行情波動較大，請做好風險控制。[2021/4/25 20:57:08]

9.Multipleappealsbyusersduetomaliciousdelayofpaymentorreleaseofassets.

10.Seriouscircumstancesoffailuretocooperatewithcustomerservicetohandleorderdisputesordeliberatedelays.

11.Failuretocooperatewithcustomerservicewhenausersubmitsanappealthattheyhaveoverpaidthemerchantorthemerchanthasunderpaidthem.

12.Failuretoactivelycooperatewithcustomerservicewhenanorderiscanceledbymistakeorbytimeoutafteralreadyreceivingatransferfromtheuser.

13.Submissionofmaliciousorderappealswhentheuserhasnotviolatedanyrules.

14.Failuretoprovideanewpaymentmethodinatimelymannerwhenanissueisfoundwiththemerchant’sreceivingaccount,orprovisionofanewpaymentmethodbutmultipleuserappealsoffailuretoreleaseassetsintimedespitethereceiptofuserpayment.

15.Failuretocooperatewhenauser’sbankcardoraccountisfrozenasaresultofamerchantpayment.

16.Disclosureofauser’sname,account,contactinformation,orotherinformationwithouttheirconsent.

17.Spreadingmaliciousrumorsabouttheplatformonsocialmediaplatforms.

18.Submissionoffalseinformationonthemerchantapplication.

19.Useofthepaymentaccountonanotherplatform,onwhichithasbeenflaggedformoneylaunderingorotherviolations.

20.Buyingtheinformationoraccountsofotherusersfortransactions.

21.Nopendingordersforasignificantperiodoftime(inactivity).

22.Maliciousplacementofordersforthepurposeofdisruptingpricesandtradesontheplatform.

23.Registrationofsockpuppetaccounts(directlyorthroughanintermediary)tomaliciouslysnatchordersordisruptthemarketorder.

24.Abusive,threatening,orhostilebehaviortowardsplatformusersandstaff.

25.Multiplecomplaintsfromusersorrepeatedwarningsfromcustomerserviceandstaff.

Thecontentoutlinedintheseregulationsmaybeadjustedandsupplementedatanytimeinaccordancewiththeactualoperationalsituationoftheplatform.Platformstaffhavetherighttoissuedifferentdisciplinarymeasuresagainstmerchantsinaccordancewiththeactualsituation.

5.CancelationofMerchantFunctions

Ifamerchantwishestocanceltheirmerchantstatus,theymustsubmitanapplicationtotheplatform.Onreceivingtheapplication,theplatformwillfirstrevokethemerchant’sabilitytopostads.Ifthemerchanthasnoactiveorderdisputesandnorecordofviolations,theplatformwillunfreezetheirsecuritydepositwithin7workingdays.Merchantscannotapplyformerchantfunctionswithin30daysaftertheirmerchantfunctionshavebeencanceled.

MerchantswhoencounteranyproblemscancontacttheofficialKuCoinP2PemailatPleaseavoidinformationfromunofficialsourcesorchannels.

HowtoContacttheKuCoinSupportTeam?

https://www.kucoin.com/support/900000316346-How-to-Contact-the-KuCoin-Support-Team-

OfficialMediaVerification

https://www.kucoin.com/cert?lang=en_US

Regards,

KuCoinP2PTeam

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